Who Are We?
We are a local family business providing a comprehensive range of computer related services.
We have a shop at 86 Tangier Road, Baffins, PO3 6HU. Please come in and ask us anything computer related and we will do our best to help.
We believe in going the extra mile and giving you our very best no matter what.
Experience (Years+)
Our Mission
As a small, family business our mission is simple; to provide a competitive, trustworthy and reliable business offering a comprehensive range of computer related services.
OUR HISTORY
2005
- Formed Ace Processors in September of this year, with the idea of being a local ‘one stop shop’ for all your computer needs. Starting off in the front room of our house.
2007
- Still working from home but getting bigger we have now started to look at getting a premises of our own; we have built up a good customer basis but are looking to grow a little more.
2009
- Late in the year we decided to make a leap of faith and take a chance, still not earning quite enough to move, we decided to go halves on a shop; we had the back and they had the front, this gave us more room and a little more freedom.
2010
- We made the big step this year with the owner of the last shop closing down we decided we couldn’t move back home and so took hold of our current premises (86 Tangier Road, Copnor, Portsmouth, PO3 6HU) also making us more known and more helpful to you. With our new shop are goal is to provide fast, reliable and affordable computer and laptop repairs in Portsmouth.
2015
- We are now celebrating our 10 year anniversary, still going strong with new customers weekly due to the recommendations of satisfied customers and business’s…
We have invested in a new laser printer/copier to expand our printing services and to provide more versatile professional printing, including booklets and high resolution photo printing.
2016 - Jan
- In January 2016, we won the Business Excellence Award for 2016 conducted by AI – Acquisition International. We were named: Best Laptop & PC Repairer – Portsmouth
We are honoured by the individual (s) for nominating us, and want to say a massive thank you to our customers for their loyalty, support and continually recommending us to their friends and family that help our business to grow and improve.
2016
- In Autumn 2016 we re-designed all our stationary, our website and have had a fresh new look to the shop front. Also introduced a ‘special offer of the month’ for example discounted printing paper or USB Memory Sticks.
2017 - Feb
- We have kicked off this new year with another Business Excellence Award for 2017 conducted by AI – Acquisition International. We were named: Best IT Repair Service Provider – Portsmouth
To add to Last year’s 2016 title of: Best Laptop & PC Repairer – Portsmouth
2017 - July
- For the second time this year, we have received another award, also conducted by AI – Acquisition International, this time Global Excellence Award for 2017.
We were named: Most Trusted in Computer Repairs – Portsmouth
We want to say a massive Thank you to our customers for their support, loyalty and nominating us again.
2018 - March
- We have been awarded with not one, but two Business Excellence Awards for 2018 conducted by AI – Acquisition International.
We have been named:
Best Computer Repair Shop – Portsmouth &
Customer Services Excellence Award – Portsmouth!As always, We would like to thank all our customers for all their support and loyalty.
And a special thank you to the individual (s) for continually nominating us.
2019 - Feb
- We have won again an Global Excellence Award for 2019 conducted by AI – Acquisition International.
We have been named the Most Trusted IT Support Firm, UK
As always, We would like to thank all our customers for all their support and loyalty.
And a special thank you to the individual (s) for continually nominating us.
2020 - March
- With Covid-19 lockdown, we shut down our shop side of the business. But we were able to keep open our repair section open with remote support and social distance hand overs.
Thanks to the need for working home, our business has boomed in providing support, equipment, and refurbished PC’s/Laptops.
2020 - Aug
- We have won an award for Computer Repair Service Of The Year – South England, conducted by South England Prestige Guide
As always, We would like to thank all our customers for all their support and loyalty.
And a special thank you to the individual (s) for continually nominating us.
2020 - Sept
- We have won a Southern Enterprise Awards 2020 conducted by AI – Acquisition International.
We have been named the Best PC Repair Firm – Hampshire
As always, We would like to thank all our customers for all their support and loyalty.
And a special thank you to the individual (s) for continually nominating us.
2021 - May
- We have won a Southern Enterprise Awards 2021 conducted by AI – Acquisition International.
We have been named the Most outstanding PC Repair Firm – Hampshire
As always, We would like to thank all our customers for all their support and loyalty.
And a special thank you to the individual (s) for continually nominating us.
2021 - Aug
- We have won an award for Computer repair service of The Year South England
conducted by South England Prestige Guide 2021
As always, We would like to thank all our customers for all their support and loyalty.
And a special thank you to the individual (s) for continually nominating us.
2022 - May
-
We have won a Southern Enterprise Awards 2022 conducted by AI – Acquisition International.
We have been named
Best Family-Run IT
Services Provider 2022
Hampshire
&
Customer Service Excellence Award 2022As always, We would like to thank all our customers for all their support and loyalty.
And a special thank you to the individual (s) for continually nominating us.
2023 - May
-
We have won SME News IT Award 2023 conducted by AI Global Media.
We have been named
IT Service Provider
of the year 2023 – HampshireAs always, We would like to thank all our customers for all their support and loyalty.
And a special thank you to the individual (s) for continually nominating us.
2023 - Sept
-
We have won the Technology Innovator Awards 2023 conducted by AI Global Media.
We have been named
Most Customer-Focused
IT Repair & Support Company
2023 – HampshireAs always, We would like to thank all our customers for all their support and loyalty.
And a special thank you to the individual (s) for continually nominating us.